Customers using mobile email addresses (carrier emails such as @docomo.ne.jp, @ezweb.ne.jp, or @softbank.ne.jp). Depending on your security settings, emails from our shop may not be delivered correctly. We currently ask you to take action ① or ② below.

Method ① Use an email address other than the one in question.

Method ② Before making a purchase, allow receipt of emails from the domains '@basshu.jp' and '@komoju' (for convenience store payment/bank transfer).

How to set/cancel domain-specific reception

・NTT Docomo (@docomo.ne.jp)
・au (@ezweb.ne.jp)
・SoftBank (@softbank.ne.jp)

We apologize for the inconvenience, and thank you for your cooperation.

Immediately after placing an order, BasShu Online Store automatically sends an order confirmation email from info@basshu.jp.

If you do not receive the email, please send your name, email address, and phone number using the inquiry form.

A representative will contact you.